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FAQS

When my order take to be dispatched?
2-8 business days. Some items are custom, however, and may take slightly longer during the holidays.
How long will my order take to arrive?
Usually, shipping time takes 7~12working days to arrive after dispatch. During rush days, please estimate extra 5 business days more than usual.
Why did My payment fail?
Credit card payments fail for the following reasons: insufficient funds; purchase not authorized by the card owner; incorrect account/billing details; or expired credit card. If none of these issues apply, please contact customer service with your order number, name, and email address and we will email your invoice to assist in processing your order.